• Benefits Admnistrator

    Requisition ID 2460192
    Job Family PL-Krakow
  • Posting Description

    Responsibilities:


    • Generating reports and ensuring that they are correct and produced in line with signed – off specifications.
    • Following client specific requirements to meet each clients’ exact needs.
    • Applying the processes and procedures in a daily work.
    • Achieving team and individual targets (KPIs, SLAs, quality targets).
    • Reviewing and updating procedures and documentation.
    • Creating procedures and instructions related to BAU activities and ensuring they are up to date.
    • Managing client mailbox.
    • Taking initiatives in resolving client’s issues.
    • Raising all processing issues in line with the agreed process.
    • Participating in IAT phase by testing assigned scenarios and sharing appropriate feedback with Testing Coordinator.
    • Contributing to the team as a whole, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues).
    • Maintaining required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements.
    • Building strong relationships with client teams, client representatives and third-party providers.

     

    Requirements:

     

    • Good English – B2+ because you’ll be working with colleagues in the UK.
    • Familiarity with MS Office applications, especially Excel.
    • Ability to pay attention to details and get things right.
    • Spotless record and strong ethos.


    We offer:

     

    • The best medical cover on the market with free dental care
    • Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
    • Stability of employment and permanent contract after trial period
    • Brand new office supporting collaboration, flexibility and activity based working
    • Internal career opportunities and individual development plan
    • Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
    • Lots of social events, charity actions and opportunities to integrate with colleagues

     

    Please attach CV in English only.

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