• Administrator – HR Operations – Background Check Team

    Requisition ID 2459803
    Job Family PL-Krakow
  • Posting Description

    Job overview

    HR Global Operations Team provides Human Resource administrative services to Aon colleagues globally.

    HR Processes Administrator is responsible for supporting employee life cycle processes and responding to HR queries.

    Your key responsibilities:


    • Processing incoming requests in line with SoPs, client guidelines and agreed deadlines
      • Reviewing and Adjudicating Background Check files
      • Recording Background Check results
      • Following escalation correct escalation path when required
    • Responding to queries from internal and external clients
    • Resolving cases assigned
      • Building strong relationships with clients and  third-party providers
      • Communicating with relevant parties using appropriate means and language
      • Participating actively in Global calls and internal meetings
      • Doing other tasks as requested by your manager
      • Keeping Team’s SLA’s
      • Appropriately assigning incoming requests




    To be successful in this role you must be proficient in the following areas:

    • Fluent English and great communication skills
    • 6 months of previous experience in administration or HR will be an asset
    • Experience in International organization will be an asset
    • Customer service skills
    • Ability to pay attention to details
    • Self-motivation, ability to prioritize tasks and work to meet tight deadlines
    • Flexibility
    • Teamwork skills
    • University degree preferable
    • Spotless record and strong ethos

    We offer:

    • A promising career path and individual development plan
    • A large number of career opportunities in different business areas
    • Cooperation with professional, energetic and craving for knowledge colleagues just like you
    • An opportunity to build strong and meaningful relationships with clients and influence their business
    • The best medical cover on the market with free dental care
    • A generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)
    • Modern offices in close proximity to Krakow’s city centre
    • A chance to participate in social events and charity initiatives


    Please attach your CV in English.



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