• Junior Tech Bar Analyst

    Requisition ID 2458860
    Job Family PL-Krakow
  • Posting Description

    Key Accountabilities:

    • Provide operational support at the Tech Bar.
    • Prioritise Tech Bar workload and manage user/customer expectations.
    • Manage stock control at the Tech Bars, ensuring appropriate levels of IT stock are held.
    • Create and maintain documentation for all future and existing IT policies, procedures, and knowledge base articles.
    • Ensure technology support meets the customer requirements as defined in the Service Level Agreements.
    • Play a key role in the adoption and promotion of new technology.
    • Responsible for ensuring close working relationships are established and maintained with peers in CTS as required.
    • Analyse and produce data for Aon managers, as part of IT equipment control, as required. Proactively participate in internal meetings.
    • Assist with maintaining full legal complicity of Aon installed software.
    • Assist in maintaining security over Aon IT hardware assets.
    • Participate in training to add to the overall skill levels of the Aon Workplace Support team.

     

     

    Requirements:

    • Experienced in troubleshooting Microsoft Windows and Office applications issues

    • Knowledge of SharePoint technologies(desirable)

    • Knowledge of Novell, Active Directory

    • ITIL Foundation Level Certification - highly desirable

    • Knowledge of networking technologies – desirable

    • Fluent English (C1 level is a minimum)

    • Strong inter-personal skills to work with a multitude of teams

    • Strong communication and teamwork skills

    • Strong Analytical and Problem Skills

    • Excellent Time Keeping skills

    • Self-motivated individual capable of delivering results in both team or solo project environments

    • Striving for service excellence

    • Spotless record and strong ethos

     

    We offer:

    • A promising career path and individual development plan
    • A large number of career opportunities in different business areas
    • Cooperation with young, energetic and craving for knowledge colleagues
    • The opportunity to build strong and meaningful relationships with clients and influence their business
    • The best medical cover on the market with free dental care
    • Generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)
    • Offices in close proximity to Krakow’s city centre
    • The chance to participate in social events and charity actions

     

    Please attach CV in English only.

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