• Senior Flex Benefits Administrator

    Requisition ID 2459468
    Job Family PL-Krakow
  • Posting Description

    Key responsibilities:

     

    • Management of all operational and administration tasks, including team workloads in line with SLAs/KPIs through the ability to organize, prioritise and make effective workload allocation decisions
    • Ensure that the ongoing service provided is continuously improved;
    • Work with the Administration Team Manager to implement new solutions to aid efficiency, including identification, planning, management, measurement and targets
    • Knowledge of their client's flexible benefit plan detail to enable them to support the client and the internal team
    • Updating internal and external facing documentation which supports the client’s flexible benefit plan (examples are business requirements and interface specifications)
    • Implementing changes to tools and documentation needed to support effective service delivery (examples are SOPs and process maps)
    • Review and maintenance of the processing calendar to ensure all daily processes are completed

     

    Requirements:

     

    • Fluent English - C1 Level (CEFR scale or equivalent)
    • Excellent written and verbal communication skills
    • Strong analytical and problem solving skills
    • Experience in using computer applications (MS Office is a must, Excel skill advanced – produce/analyse reports)
    • Ability to work under pressure and meet tight deadlines
    • Teamwork skills
    • Self motivator and detail oriented
    • Project experience
    • Experience in implementation changes to tools and documentation
    • Experience in management the workload in line with Service Level Agreements
    • Occasional evening and weekend work to meet business needs/deadlines
    • Domain knowledge is an asset
    • Spotless record and strong ethos

     

    We offer:

     

    • The best medical cover on the market with free dental care
    • Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
    • Stability of employment and permanent contract after trial period
    • Brand new office supporting collaboration, flexibility and activity based working
    • Internal career opportunities and individual development plan
    • Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
    • Lots of social events, charity actions and opportunities to integrate with colleagues

     

    Please attach CV in English only.

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