• PL Junior Operations MI Specialist

    Requisition ID 2457432
    Job Family PL-Krakow
  • Posting Description

    Work Details:

    Our Operation MI Team provides reporting support to our clients. We analyze the data to make sure that all contractual requirements have been met. We also look for improvement opportunities to make sure that we serve our clients in the best possible way. We work, learn and succeed together as a team. 

    Key responsibilities:

    • Preparation of daily/ weekly/monthly reporting (i.e. SLA’s, KPI’s, etc.)
    • Driving process analysis & improvement initiatives
    • Liaising with stakeholders to identify and implement improvement ideas



    • Very good English – B2+ minimum
    • Strong analytical and problem solving skills – you can combine different sets of data to work out what’s happening and how the problem can be solved
    • Experience in using MS Office applications
    • Good time management – which allows you to manage your own time and meet deadlines even under time pressure
    • Adaptability – you can switch priorities quickly when things change and focus on new goals
    • Very good VBA knowledge is a strong asset
    • Spotless record and strong ethos


    We offer:

    • The best medical cover on the market with free dental care
    • Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
    • Stability of employment and permanent contract after trial period
    • Brand new office supporting collaboration, flexibility and activity based working
    • Internal career opportunities and individual development plan
    • Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
    • Lots of social events, charity actions and opportunities to integrate with colleagues


    Please attach CV in English only.



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