• Senior Specialist - TA Operations

    Requisition ID 2452478
    Job Family PL-Krakow
  • Posting Description


    • Responding to complex cases and escalations
    • Leading the assigned HR projects and initiatives, ensuring the objectives are met, in the given timeline
    • Acting as Subject Matter Expert for the broader team and for the internal Clients
    • Leading the transition of processes, introduction of new tools
    • Ensuring SOPs and process documentation are up-to-date
    • If required processing all incoming types of requests in line with SOPs and agreed deadlines
    • Driving the identification and elimination of unnecessary complexity within business processes and finding better ways of working
    • Identifying and independently delivering process improvement/change initiatives projects
    • Role model for providing excellent customer service, coaching others to deliver a distinctive customer experience.
    • Taking responsibility for ensuring that work in the team is of the highest quality, and encouraging team members to hold themselves to high standards.
    • Taking responsibility for knowledge sharing, identifying knowledge gaps and developing the know-how of other colleagues and taking ownership for driving this
    • Providing support and advice to more junior team members in terms of knowledge and workload management – being a mentor for less experienced colleagues



    • You have minimum 3 years experience ideally in Shared Services/HR/Talent Acquisition environment
    • You are a role model in terms of customer service and workload management.
    • You are solution – oriented and enjoy working in fast paced environment.
    • You are excellent team-player who actively initiates knowledge sharing.
    • You demonstrate capacity for hard work.
    • You have enthusiastic and positive approach to challenges.
    • You demonstrate analytical skills and good understanding of your scope of work.
    • You have attention to detail and are well-organized.
    • You are able to exercise good judgment and realize own limitations and know when to escalate appropriately
    • Spotless record and strong ethos




    We offer:

    • The best medical cover on the market with free dental care
    • Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
    • Stability of employment and permanent contract after trial period
    • Brand new office supporting collaboration, flexibility and activity based working
    • Internal career opportunities and individual development plan
    • Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
    • Lots of social events, charity actions and opportunities to integrate with colleagues




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