• HR Processes Specialist

    Requisition ID 2445654
    Job Family PL-Kraków
  • Posting Description

    Job overview


    HR Global Operations Team provides Human Resource administrative services to AON colleagues globally.

    HR Processes Specialist is responsible for supporting employee life cycle processes, responding to HR queries, and providing support in ongoing process improvement projects.



    Detailed Responsibilities:


    • Processing incoming requests in line with SOPs and agreed deadlines
    • Responding to queries from internal and external clients
    • Supporting key HR colleague lifecycle processes such as employment verifications, personnel file administration, new hire process, employee data changes, on-boarding, colleague referrals, etc.
    • Employing the service delivery business model to build professional working relationship with internal clients
    • Managing assigned work to resolution
    • Acting as subject matter expert sought for counsel, knowledge and partnership
    • Support steady state Workday technology and process change requests by testing and informing requirements for owned business processes
    • Ensuring SOPs and process documentation is up-to-date
    • Coaching less experienced colleagues
    • Initiating and coordinating change or improvement projects and helping the team apply the changes in daily work
    • Participating actively in global calls and internal meetings



    • Minimum 1 year of experience in HR Administration is a must
    • Experience of working in an international environment
    • Advanced knowledge of HR systems (Workday would be an asset)
    • Ms Office (Excel, Word, Outlook – is a must, SharePoint – is an asset)
    • Very high attention to details
    • Ability to analyse data and check its accuracy
    • Fluent English (C1 level)

    •University degree or equivalent

    • Client focus approach
    • Able to meet tight deadlines under time pressure
    • Able to prioritize tasks according to volumes



    We offer:

    • A promising career path and individual development plan
    • A large number of career opportunities in different business areas
    • Cooperation with professional, energetic and craving for knowledge colleagues just like you
    • An opportunity to build strong and meaningful relationships with clients and influence their business
    • The best medical cover on the market with free dental care
    • A generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)
    • Modern offices in close proximity to Krakow’s city centre
    • A chance to participate in social events and charity initiatives


    Please attach your CV in English.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Join our Talent Community to stay informed about Aon opportunities.