The Colleague provides high quality administration support for internal and external clients by:
-Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines.
-Following client specific requirements to meet each clients' exact needs.
-Applying the processes and procedures of the team in daily work.
-Achieving team and individual targets (KPIs, SLAs, quality targets).
-Reviewing and updating procedures and documentation.
-Contributing to the team as a whole, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues).
-Maintaining required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements.
-Building strong relationships with client teams, client representatives and third-party providers.
-Communicating with relevant parties using the appropriate communication channel and language.
-Performing additional tasks as requested by your manager.
To be successful in this role, you must be proficient in the following areas:
-Fluent English and communication skills (B2+ min.)
-Analytical skills – that enable you to work with huge amounts of numbers and data
-High attention to details – which helps you to complete your tasks with commitment and accuracy
-Spotless record and strong ethos.
-Self-motivation, ability to prioritize tasks and work to meet tight deadlines
In addition, the following would be highly preferable:
-Bachelor/Master degree - preferably in accounting, economics, finance or similar
-first-hand experience in an administrative position
-Excel skills – intermediate level is preferred
We will offer you:
-The best medical cover on the market with free dental care
-The opportunity to build strong and meaningful relationships with clients and influence their business
-A promising career path and individual development plan
-A large number of career opportunities in different business areas
-The chance to participate in social events and charity actions
Please attach CV in English only.