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PL IT & Voice Services Admin

PL IT & Voice Services Admin

Requisition ID 
Job Locations 
Job Family 
Information Technology



• Provide 2nd line support to End-Users in accordance with agreed timescales and procedures.

• Support IT infrastructure in Aon Hewitt Poland offices.

• Support VoIP technology services

• Support mobile telephony and relevant mobile data services.

• Liaise with (Servers/Network/Voice/Printing teams to ensure service availability.

• Support Location and Regional team SharePoint portals.

• Work with vendors to enable timely support and delivery of goods and services.

• Participation in various internal projects.

• Participation in DR tests/events.



Requirements/skills :


Experienced in troubleshooting Microsoft Windows and Office applications issues.


• Knowledge of SharePoint technologies(desirable)


• Knowledge of Novell, Active Directory.


• ITIL Foundation Level Certification - highly desirable


• Knowledge of networking technologies – desirable.


• Fluent English (C1 level is a minimum).


• Strong inter-personal skills to work with a multitude of teams.


• Strong communication and teamwork skills.


• Strong Analytical and Problem Skills.


• Excellent Time Keeping skills.


• Self-motivated individual capable of delivering results in both team or solo project environments.


• Striving for service excellence.


• Spotless record and strong ethos.


We offer:

  • A promising career path and individual development plan
  • A large number of career opportunities in different business areas
  • Cooperation with young, energetic and craving for knowledge colleagues
  • The opportunity to build strong and meaningful relationships with clients and influence their business
  • The best medical cover on the market with free dental care
  • Generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)
  • Offices in close proximity to Krakow’s city centre
  • The chance to participate in social events and charity actions


Please attach CV in English only.

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