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Tech Resilience and Disaster Recovery Specialist

Tech Resilience and Disaster Recovery Specialist

Requisition ID 
Job Locations 
Job Family 
Business Services

Essential Functions:

  • Facilitate and track completion of application criticality assessments.
  • Assist with recovery plan documentation including review of design and development of application recovery strategies and adherence to global frameworks.
  • Establish and maintain relationships with BTR Plan Managers, Coordinators and Sponsors in the Aon community.
  • Provide support when a business disruption occurs, including liaising with the Global Emergency Operations Center (GEOC) and TRACC.   Conduct incident summaries and after actions reviews, as directed.
  • Ensure timely, accurate completion of DR plans per agreed maintenance calendars with appropriate IT or Business Plan Manager/Coordinator.  Document progress and compliance utilizing the preferred program management tools. 
  • Facilitate periodic/adhoc training on the BTR program suite of tools and frameworks.  
  • Monitor portfolio of critical applications/systems to ensure business recovery requirements are met.
  • Maintain periodic written and oral communications utilizing the globally agreed templates to appropriate IT or Business Plan Manager/Coordinator for site/application/data center to keep overall process in clear view of leaders.
  • Conduct and assess DR tests/exercises to identify gaps and ensure continuous improvement. Evaluate current DR plan(s) against generally agreed upon Aon policies, standards and frameworks.
  • Provide periodic advice and support to DR coordinators to assist in resolving program/planning/testing issues.
  • Respond to client/carrier requests on Aon’s BTR program and readiness.
  • Drive development and ongoing management of BTR program to ensure compliance with Global BTR policy and standards.
  • Assist with internal and external BTR audits.
  • Provide support to regional BTR and GSS peers and leadership, as requested.
  • Actively participate in and support global GSS/BTR program initiatives driven by global team peers.  Ability to collaborate to develop beneficial outcomes in support of global program objectives.
  • Occasional travel within the EMEA region required.

Key Requirements/Qualifications: 

  • Bachelor’s degree preferred or alternatively commensurate work experience
  • Industry recognized certification in Business Continuity/Disaster Recovery
  • 1+ years hands-on experience in disaster recovery/business continuity/crisis management
  • 1+ years of experience in information technology
  • Project management experience
  • 1+ years of experience facilitating group discussions, training/awareness meetings and exercise scenarios
  • 1+ years of experience developing cross-functional/peer relationships.  Experience building team consensus. 
  • Experience managing programs in a diverse geography
  • Experience using Business Continuity Planning software is preferred
  • On-call for incident response
  • Spotless record and strong ethos


We offer:

  • A promising career path and individual development plan
  • A large number of career opportunities in different business areas
  • Cooperation with young, energetic and craving for knowledge colleagues
  • The opportunity to build strong and meaningful relationships with clients and influence their business
  • The best medical cover on the market with free dental care
  • Generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)
  • Offices in close proximity to Krakow’s city centre
  • The chance to participate in social events and charity actions


Please attach CV in English only.

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