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Customer Service Agent with English & German

Customer Service Agent with English & German

Requisition ID 
2429483
Job Locations 
PL-Krakow
Job Family 
Customer Service Delivery

Responsibilities

 

      Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions, supported by number of shared service functions – from HR to IT. Our 50,000 colleagues in 120 countries empower results for clients leveraging data and analytics. In Poland we have been operating since 1992, employing today over 1200 colleagues. Our main offices are in Warsaw and Krakow.


     Our colleagues tell us a consistent message: Aon has a supportive and friendly workplace culture. We’re a flexible, multinational and dynamic company. No formal dress code, no blame culture, no unethical behaviors. We value honesty, authenticity and a can-do attitude. We work hard but we know how to have fun as well.

 

 
EMEA Service Centre Agent with English & German
 
 
Career Step
You’re a good communicator and you’re looking for a role that will give you a chance to interact with colleagues from all over the world on a daily basis. Perhaps you’ve just graduated or you have a few months’ work experience, and you’d like to learn more about business work.


Is it for you?
You like to work with people and advise them how to get things done. You like variety and working with colleagues and clients to solve complex challenges. You appreciate good customer service and enjoy helping others. You’re available for full-time work and want to gain the security of permanent employment contract.


Work Details
Our Customer Service Team provides telephone and email support for the employees of our clients. They contact us with questions about their employment benefits, we explain how to use the online benefits system, or with more complex cases, we investigate and get back to the customer with a solution. We work, learn and succeed together as a team.


Requirements
• Very good English and German – B2 minimum
• Adaptability – you can switch priorities quickly when things change and focus on new goals
• Excellent written and verbal communication skills


Benefits
• A good start to your corporate career in friendly global corporation
• Excellent medical coverage available with free dental care
• Generous benefits package with all kinds of great options (multisport, cinema tickets, vouchers)
• Lots of social events, charity actions and occasions to integrate with your colleagues


Please attach CV in English only.

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